Dock appointment scheduling is "a means for managing the timeliness of inbound and outbound transportation (truck traffic) at your loading docks in order to maximize the efficient operation of those docks." Poor dock appointment scheduling typically results in multiple trucks waiting to load and unload at a facility, or not having enough staff or equipment available to load/unload shipments efficiently. How would you characterize your current dock appointment scheduling process? How do you manage it . . .
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