Considering that customers are at the tail end of the outbound supply chain, it’s not surprising that it generally gets a bit more attention than the inbound side. But the fact is that supply chains are an interconnected system, so what happens on the inbound side matters on the outbound side and ultimately impacts customers too. How would you rate your overall inbound logistics processes? What capabilities are you currently lacking that are having the greatest negative impact on your operations? What actions do you plan to take to improve your inbound logistics operations . . .
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